教学 · B1-B2
Active Listening Skills

本文介绍了积极倾听的核心概念,指出其是建立人际关系的关键。文章强调了专注承诺与持续练习两个前提,并详细阐述了四大实践技巧:通过肢体语言展示参与、运用提问与反馈进行语言互动、对对方内容做出即时回应,以及保持以对方为中心的对话焦点。
积极倾听的定义与前提
Active listening is the opposite of passive listening, and you have probably experienced this: the person you're talking to might technically be hearing some of what you're saying, but they are tuned out. They're on autopilot; they're just not mentally engaged with what you're saying. And as the speaker, this can be very dissatisfying, very discouraging when people really aren't paying attention to us. Like, why am I even talking in the first place?
But active listening looks, sounds, and feels obvious. Active listening means listening completely, completely, completely. But before anybody does that well, there are two secrets, two prerequisites to active listening.
非语言与语言沟通技巧
First, active listening involves non-verbal communication, and there are two sides to this. On the one hand, you're demonstrating that you're engaged in paying attention non-verbally. You put your devices completely away, you make eye contact, your body posture is open and oriented toward the other person.
内容来源:Alexander Lyon Communication Coach。本页为 Follow 编辑摘要,完整内容请在小程序中学习。
